OUR POLICIES

PUNCTUALITY
Please arrive 15-20 minutes early for your appointment to allow stress-free decompression time and any mandatory pre-treatment paperwork. If you are running late, please call or text (516) 714-4949 to let us know. If other clients are scheduled, it may result in your appointment either being cut short or rescheduled to prevent any inconvenience. 

ALERTS 
Guests with medical conditions are advised to consult their doctors before booking any spa services. Kindly inform your skin therapist of any existing medical conditions, allergies, special concerns by completing required forms prior to your treatment. 

NO SHOW / LATE CANCELLATIONS
We reserve the right to require at booking to hold credit card information on file per our policy for  no-shows and late cancellations - as well as same day bookings. It is imperative that at least 24 hours notice is received to cancel any appointments.

Please note that once an appointment is booked unless we hear from you otherwise we'll expect you to be there. We send out email and SMS texts to confirm 24-48-72 hours prior to your appointment. If a reschedule or cancellation is necessary -- 50% of all services scheduled may be charged. ALL 'No Show' appointments will be charged 100% to the card number with which they were held.

PAYMENTS
We accept all major credit cards, Beautiology's gift cards and good old-fashioned cash. We do not accept personal checks in-spa.

GRATUITIES
You may leave gratuities at your discretion (for inquiring minds... 15-20% is pretty standard in our industry) preferably in cash only and are greatly appreciated!

REFUNDS OR RETURNS
No cash refunds and no returns. Spa credit may be applied at managements discretion.

CHILDREN
At Beautiology Studio & Spa we love children. Unfortunately, children are not allowed in spa or studio waiting room unless they are receiving services. No exceptions.

GIFT CARDS & CERTIFICATES
Not sure what to purchase for your loved one or what service they may want or need. Gift cards are the quickest, most convenient way to express gratitude. Gift cards and certificates, including virtual gift cards are available for purchase at Beautiology Studio & Spa.

PURCHASE YOUR gift certificates HERE