OUR POLICIES

PUNCTUALITY
Please arrive 10-15-20 minutes early for your appointment to allow stress-free decompression time and any mandatory pre-treatment paperwork. If you are running late, please call to let us know. If other clients are scheduled, it may result in your appointment either being cut short or rescheduled to prevent any inconvenience. 

ALERTS 
Guests with medical conditions are advised to consult their doctors before booking any spa services. Kindly inform your skin therapist of any existing medical conditions, allergies, special concerns by completing required forms prior to your treatment. 

CANCELLATIONS
We require at least 24 hours notice to cancel any appointment. Please note that once an appointment is booked unless we hear from you otherwise we'll expect you to be there. If a cancellation is necessary 50% of all services scheduled may be charged.'No Show' appointments will be charged in full to the card number with which they were held.

PAYMENTS
We accept all major credit cards, Beautiology's gift cards and good old-fashioned cash. Sorry, but we do not accept personal checks in-spa.

GRATUITIES
You may leave gratuities at your discretion in cash only and are greatly appreciated. 

REFUNDS OR RETURNS
No cash refunds and no returns. Spa credit may be applied at managements discretion.

CHILDREN
At Beautiology Studio & Spa we love children. Unfortunately, children are not allowed unless they are receiving services. If a child must accompany you to the appointment, please have an adult to watch over them while the service is in progress. 

GIFT CARDS & CERTIFICATES
Not sure what to purchase for your loved one or what service they may want or need. Gift cards are the quickest, most convenient way to express gratitude. Gift cards and certificates, including virtual gift cards are available for purchase at Beautiology Studio & Spa.

PURCHASE YOUR gift certificates HERE